Due to scheduling requirements at Tokyo Haneda Airport during September and October, Qantas has had to retime some of its services from Haneda to Sydney, with some flights now departing earlier. There are a few things to know before your customer’s flight:
Getting to the airport: Trains in Tokyo do not start running until 5am in the morning, so customers may wish to consider booking alternative transport to the airport.
Check-in times: Check-in will open at 4am and close at 5.40am.
Please refer to the Qantas Agency Connect site for options available to customers who are being affected by these schedule changes, including rebooking your customer onto alternative flights or a refund of your customer’s ticket.
