More details have emerged as Indonesia prepares to introduce its new Electronic Visa on Arrival (e-VoA) system for overseas visitors.
The new platform will be available for nationals of the 97 countries eligible for e-VoA, including Australia, from early December.
The Directorate General of Immigration has appointed technology services specialist VFS Global as the exclusive private service provider for the system.
Travellers will be able to enjoy a quicker and smoother visa application journey through VFS Global by completing the entire process online before departure and receiving a pre-approved e-VoA.
The e-VoA can be easily obtained by visiting the VFS Global website, submitting all the required documents and paying the necessary fees online prior to travel.
Once the application is submitted, travellers can receive their visas on their email before departure. With the payment having been made online, travellers can enjoy a smoother and faster entry experience through E-gates or immigration counters.
Travellers applying for Indonesia e-VoA via VFS Global will get a dedicated email and live support in seven languages – English, Mandarin, Japanese, Korean, Arabic, German and French – to help them with their queries.
VFS Global has established dedicated Indonesia counters at its offices in Dubai, Mumbai and Shanghai, with plans to open another in Australia soon.
Through its extensive network of offices, the company aims to promote Indonesia in key markets such as India, China, Australia, Korea, Japan and the Middle East.
“Indonesia is a very popular destination for travellers across the globe, and we are excited to unveil a service that will make their visa application process quicker, simpler and much more convenient,” said Mr. Zubin Karkaria, Founder and Chief Executive Officer, VFS Global Group.
Indonesia has set an ambitious target of welcoming 14 million visitors in 2024 and has already achieved 9.92 million arrivals from January to August 2024.
